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COVID-19 Safety

COVID 19 - We Have COVID COVERED

Your health & wellness is our ultimate priority

As of 3 January 2021 and until further notice, the wearing of an approved properly fitting face mask when attending our clinic IS MANDATORY

NSW Legislation – Public Health (COVID-19 Mandatory Face Coverings) Order 2021

  • Compliance will start from Monday 4 January 2021 with $200 on the spot fines for individuals for non-compliance.
  • Children under 12 are exempt but are encouraged to wear masks where practicable.
  • See exemptions section below regarding specific treatments and/or conditions
Wear and remove your mask correctly
  • Wash or sanitise your hands before putting on or taking off your mask.
  • Ensure the mask covers your nose and mouth and fits snugly under your chin, over the bridge of your nose and against the sides of your face.
  • Refrain from touching the front of your mask while wearing or removing it.
  • Do not allow the mask to hang around your neck or under your nose.
  • Do not reuse single-use masks.
  • Wash and dry reusable masks after use and store in a clean, dry place.
  • Your mask should cover your nose and mouth.
  • Your mask should fit securely around your face (that is snugly under your chin, over the bridge of your nose and against the sides of your face).
Put on your face mask safely
  • Before putting on your mask, wash your hands for at least 20 seconds with soap and water, or use hand sanitiser with at least 60% alcohol content.
  • Ensure you are using a new single-use mask or clean cloth mask. Do not reuse single-use masks. Always use a clean and dry cloth mask.
  • Check the mask for defects, such as tears or broken loops.
  • If you are wearing a single-use mask, position the coloured side of the mask outward.
  • If the mask has:
    • Ear loops: Hold the mask by both ear loops and place one loop over each ear.
    • Ties: Hold the mask by the upper strings. Tie the upper strings in a secure bow near the crown of your head. Tie the bottom strings in a bow near the nape of your neck.
    • Dual elastic bands: Pull the bottom band over your head and position it against the nape of your neck. Pull the top band over your head and position it against the crown of your head.
    • A metallic strip or wire: Mould the bendable metallic upper strip to the shape of your nose by pinching and pressing down on it with your fingers.

  • Pull the bottom of the mask over your mouth and chin. Be sure your mask fits snugly.
    • If you have a facial hair or a beard, consider shaving to help the mask fit better.
    • If you wear glasses:
      • remove your glasses while putting on your mask
      • tighten the strings (if your mask has ties)
      • pinch the metallic strip or wire (if your mask one) and press down on your nose
      • wash your glasses with detergent and water to create a film to prevent fogging
      • use micropore tape (available at all pharmacies) to tape the mask along the bridge of your nose and cheeks
      • put a folded tissue across the bridge of your nose, then put your mask on top
      • consider wearing contacts.
Wear your face mask safely
  • You may use a single-use mask continuously for up to 4 hours, as long as it does not become moist, soiled or damaged. Do not store and reuse single-use masks.
  • For each new situation put on a clean single-use or cloth mask. For example, you might wear a mask on public transport until you get to work. You shouldn't reuse the same mask during your journey home. Carry clean masks in a paper or zip-lock bag with you.
  • Don’t touch your mask while you are wearing it. If you do touch it, wash or sanitise your hands.
  • If your single-use or cloth mask gets soiled or damp, replace it with a new one.
Remove then wash or dispose of your mask safely
  • When removing your mask, avoid touching your eyes, nose, or mouth at all times.
  • Remove your mask outside and away from other people, if possible.
  • Carefully remove your mask by grasping the ear loops or untying the ties.
  • For masks with a pair of ties, unfasten the bottom one first, then the top one.
  • Dispose of single-use masks responsibly in the general rubbish bin. For safety, where possible, put it into a sealed bag before putting it in the bin to ensure others won’t touch it.
  • Don’t put disposable masks in the recycling. Most single-use masks contain soft plastics and cannot be recycled. They can also get caught in recycling equipment and be a hazard to waste management workers.
  • There's been an unwelcome rise in disposable masks littering our streets and waterways. Don't be a tosser. Always dispose of single-use masks responsibly.
  • Wash and dry reusable cloth masks after each use.
  • Store in a plastic or zip-lock bag until you have an opportunity to wash them.
  • Wash cloth masks in the washing machine in hot water (between 60°C to 90°C) with other clothes. If washing mask by hand, be sure to wash it thoroughly with soap in hot water.
  • Lay out flat to dry (in the sun if possible) or put in the dryer.
  • Store in a clean, dry place.
  • After removing your mask, always wash your hands for at least 20 seconds with soap and water. Or use alcohol-based hand sanitiser with at least 60% alcohol.
A mask is not a substitute for good hand hygiene and physical distancing

The use of a mask and only a mask will not prevent infection.

Remember, the best ways to protect yourself and others against COVID-19 remain:

  • practicing physical distancing and avoid crowds
  • washing your hands for at least 20 seconds with soap, or an alcohol-based hand-rub
  • coughing or sneezing into your elbow or tissue
  • staying home if unwell.
EXEMPTIONS

The public health order includes a number of exemptions.

  • Children aged 12 or under.
  • People who have a physical or mental health illness or condition, or disability, that makes wearing a mask unsuitable including, for example, a skin condition, an intellectual disability, autism or trauma.

A person may remove their mask if they are:

  • eating or drinking,
  • communicating with another person who is deaf or hard of hearing
  • at work and the nature of the work makes the wearing of fitted face covering a risk to the person's, or another persons' health and safety,
  • or means clear enunciation or visibility of your mouth is essential, or
  • you are asked to remove your mask for identity purposes.

NOTE: For the purpose of receiving a skin treatment to your face area, you will be allowed to remove your mask immediately before receiving such treatment, but will be required to re-apply your face mask immediately the treatment has been completed. (Public Health (COVID-19 Mandatory Face Coverings) Order 2021 [NSW] - Part 2 - (7)(f)

If the treatment you are receiving is not for the facial area, example leg waxing or SHR IPL Laser treatment to the body, you will be required to wear your face mask throughout the entire treatment.

Covid 19 Safety – It is important that business owners operate with correct and accurate preventative procedures for the health, safety and well-being of their clients, but also understand how to address a potential infection incident in a calm, caring and professional manner.

Our establishment complies with strict infection prevention guidelines as set out by the Australian Government Health Department as well as APAN Best Practice Protocols for the prevention & transmission of the novel Coronavirus (COVID-19).

Our clinic and equipment, including all touch surfaces, are cleaned and sanitized utilising Viraclean Hospital Grade Disinfectant between each client. We only use disposable single-use items for your treatments. Single-use equipment is wrapped and safely disposed of between client appointments and our staff adhere to best hygiene practices for hand washing and sanitization before each client. 

On your next attendance, you will notice that Covid 19 Safety Sanitising Stations have been installed, we will be recording your name and contact number on attendance at an appointment, we will be checking your temperature and our staff will be gowned, gloved and masked (all disposable after each client). We are also implementing the COVID 19 app for public health tracking if required.

We are available to take appointments and look forward to welcoming you all back. We have some clinic and online skin shop specials and loyalty options for you on your return.

Here’s how we are working to keep you & your loved ones safe & healthy

  • Use of the Services NSW COVID QR scan code to enable electronic recording of your visit (we suggest you download the Services NSW app onto your mobile phone. Upon arrival at our clinic simply point your mobile camera at the QR code displayed on the entry wall and follow the instructions that appear on your phone.
  • Comprehensive questioning of intending clients to ensure they have no recent international travel; or exposure to persons with confirmed Covid 19; or those exhibiting signs of Covid 19; or those showing signs of influenza.
  • Time set aside after each treatment to clean all treatment room equipment and surfaces
  • Repeated disinfecting of common areas & touch points throughout the day (restroom, door knobs, etc.)
  • Wearing disposable gloves, gown and P2/N95 mask for each treatment
  • Thorough hand washing before & after each client
  • Hand sanitising throughout your treatment
  • Keeping up to date on the latest information regarding COVID-19
  • Using fresh, clean linens for each client (sheets, body wraps, hair wraps, towels, etc.)
  • Using new disposable items for each treatment (gauze squares, cotton rounds, q-tips, dermaplaning blades, etc.)
  • Utilising hospital-grade/EPA registered disinfectant to disinfect all tools & implements and wipe down all non-porous surface areas between treatments

At NASCENT Skin & Beauty Clinic, with the exception of wearing disposable gowns and face masks for each client, we have followed these strict sanitation practices since our very first day in business back in 2005. However, we are aware that you may still have some concerns regarding the recent viral outbreak and our Codid 19 Safety Plan. We are letting you know that you can be 100% confident in the cleanliness & sanitation of our Clinic.

If you have questions regarding making an appointment or visiting our Clinic please feel free to call us.

Here’s what you can do to help

If you aren’t feeling well, stay home & reschedule your appointment. Our cancellation/rescheduling policy will not apply in this particular situation.

  • FACE MASK – the wearing of a face mask upon entering our clinic is now MANDATORY under NSW Public Health Order. 
  • SANITISE – Wash your hands frequently, especially immediately before & after your treatment. Soap & water is best, but hand sanitiser is always better than nothing
  • DO NOT bring friends – Only ONE ON ONE Client Appointments 
  • REFRAIN from physical greetings such as handshaking, hugs and kisses
  • STAY AT HOME if you have cold or flu like symptoms or feel unwell. You should seek medical advice
  • PLEASE cover your mouth and nose using a bent elbow or a tissue whenever you feel like coughing or sneezing
  • AVOID touching your eyes, nose, and face
  • AVOID using air dryers to dry your hands. They basically reverse any of the hand washing you just did

Advice updated 3 January 2021

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